Return Policy

Last Updated January 30, 2022

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you many return it to us for store credit only. Please see below for more information on our return policy.

Returns
All returns must be post marked within thirty (30) days of the purchase date. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. All packing must be in a good resale-able condition.

Return Process
To start a return, you can contact us at bluecollarvending@outlook.com. If your return is accepted, we’ll send you a Return Merchandise Authorization (RMA) Number, as well as instructions on how and where to send your package. After receiving a RMA number, place the item securely in its original packaging, and mail your item to the following address:

Blue Collar Vending
Attn: Returns
RMA #
2437 McLeary Cres N
Cranbrook, British Columbia
Canada, V1C 5Y2

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at bluecollarvending@outlook.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Please Note:
A 20% restocking fee will be charged for all returns

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. Please allow up to seven (7) days from the receipt of your item to process your return. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.